Privacy Policy
Last Updated: October 30, 2026
CleanSlate Junk Removal ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cleanslateremoval.services or use our services, including our SMS/text messaging program.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, mailing address
- Account Information: Username, password, and other registration details
- SMS Opt-In Information: Your mobile phone number and consent status when you opt in to receive text messages from us
- Usage Data: Information about how you use our website and services
- Device Information: IP address, browser type, operating system
2. SMS/Text Messaging Program
2.1 Consent
By providing your mobile phone number and opting in through our website, phone call, or text request, you consent to receive SMS/text messages from CleanSlate Junk Removal related to estimate requests, appointment reminders, service updates, and customer support.
2.2 Message Frequency
Message frequency varies based on your ongoing service requests and communications.
2.3 Message and Data Rates
Message and data rates may apply. Charges will depend on your mobile carrier plan.
2.4 No Mobile Information Sharing
We do not share, sell, rent, or trade your mobile phone number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Your consent to receive SMS messages is not shared with any third party for purposes unrelated to providing you the services you requested.
Information collected through the SMS program may be shared with subcontractors and service providers who assist us in delivering our services (such as our SMS platform provider) solely for the purpose of operating the SMS program, and only under confidentiality obligations consistent with this Privacy Policy.
2.5 Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send "STOP," we will send you a final message confirming your opt-out. You may also contact us at j@cleanslateremoval.services or (331) 466-1717 to request removal.
2.6 Help
For help, reply HELP to any message, or contact us at j@cleanslateremoval.services or (331) 466-1717.
2.7 Supported Carriers
Carriers are not liable for delayed or undelivered messages.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our junk removal services
- Process inquiries and send related information
- Send SMS/text messages you have opted in to receive
- Respond to customer service requests
- Improve our website and services
- Comply with legal obligations
- Send administrative information
4. How We Share Your Information
Other than as described in Section 2.4 above regarding SMS/mobile information, we may share your information with:
- Service Providers: Third parties who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting, SMS delivery)
- Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business
- Legal Requirements: If required to do so by law or in response to valid legal requests
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for SMS messaging at any time (see Section 2.5)
To exercise these rights, contact us at j@cleanslateremoval.services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
CleanSlate Junk Removal